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VoIP and 911 Warning
Author: Stuart Simpson

Be leery of your VoIP phone system in case of emergencies. 911 services may not be available to you or will be limited. You should put local emergency numbers by or on your phone in case you have a problem until the providers get this sorted out this fall. The FCC has been after VoIP providers to fix this problem and just recently extended the deadline. But for you and me, that means we have to be careful in emergencies or be left stranded trying to dial 911.

Providers of VoIP (Voice over Internet Protocol) phone service have been told by the FCC to warn customers of potential problems of using 911 as an emergency number. The FCC told providers they should obtain acknowledgements from their subscribers and if they didn't, then they should turn off their service.

The VON coalition, a group of VoIP providers which include AT&T and MCI, were concerned of what would happen to their customers if they were cut off. Some portion of the subscribers typically won't respond to a request. Is it in the public's best interest to disconnect these people?

There are about 1.7 million VoIP subscribers nationwide and this cut off from the FCC could have potentially disrupted service for 100,000 people. The FCC issued this decree in May after a woman was unable to get 911 help to save her dying daughter.

The FCC ordered all the providers to have full 911 service by November 28th.

Here's the quote from the FCC: Specifically, the Bureau announces that it will continue to refrain, for an additional 30 days -- until September 28, 2005 -- from enforcing the requirement that VoIP providers obtain affirmative acknowledgements from 100% of their subscribers that they have read and understood an advisory concerning the limitations of their E911 service against those providers that meet the reporting requirements established below. In addition to satisfying these reporting requirements, to be eligible for this extension, providers also must have filed a report on or before August 10, 2005 in accordance with the Bureau's July 26, 2005 Public Notice. The Bureau will evaluate the sufficiency of the updated reports filed by interconnected VoIP providers and take subsequent action as necessary. If you don't get anything from this article but this: Post all your local emergency phone numbers by your phone. Do it today. Emergencies aren't scheduled.
About the Author

Stuart Simpson
http://www.voip-telephony-review.com

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If you like the article above, you may be interested in the following article which is also related to VoIP...

Broadband Booster Can Improve VoIP Quality
Although cable broadband internet is a whole lot faster than dialup, I usually experience a slight delay when opening a webpage. Perhaps most people don't notice the latency associated with cable internet, but as a former DSL user it got my attention right away. I noticed a distinct difference in speed between cable and DSL, but I realized I had to live with it in order to use internet phone service in the most economical way. DSL requires a phone line, which requires telephone service - so if you want to replace your land line phone with low cost internet phone service, the only option is to use cable or T-1 for internet. With my internet phone up and running over cable broadband, the voice quality was better than expected. I noticed no big difference between VoIP and my land line phone, but did experience "dropped" calls and "incomplete" calls periodically. This is due to the latency in my broadband connection, but since VoIP saves me over $500 a year (unlimited calling for less...
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